These SMS Terms & Conditions (“Terms”) describe how H&F Communications, Inc. (“H&F Communications”, “we”, “us”, or “our”) uses text messaging to communicate with you. By enrolling in or otherwise using our SMS programs, you agree to these Terms.
Customers may opt in to receive SMS messages from H&F Communications by:
By opting in, you confirm you are the account holder or usual user of the mobile number provided and that you consent to receive text messages related to your services with H&F Communications. Message frequency: typically one message per ticket or service event. Msg & data rates may apply. Reply STOP to opt out or HELP for assistance.
H&F Communications uses SMS to send informational and service-related messages, which may include:
Messages are not primarily marketing in nature. If we send promotional offers, they will comply with applicable law and you may opt out at any time.
You may opt in to receive SMS messages from us in one or more of the following ways:
By opting in, you confirm that you are the subscriber or usual user of the mobile number provided and that you are authorized to receive messages at that number.
Message frequency: typically one message per ticket or service event. You may receive more messages during periods of installation, changes, or open service tickets.
H&F Communications does not charge a separate fee for SMS messages; however, standard message and data rates may be charged by your mobile carrier. You are responsible for any such charges. Check your mobile plan for details.
You can opt out of receiving SMS messages from us at any time. To stop receiving messages, reply with any of the following keywords:
STOP, END, CANCEL, UNSUBSCRIBE, QUIT
After we receive your opt-out request, you will receive one final message confirming that you have been unsubscribed. You will not receive additional SMS messages from that program unless you opt back in.
To re-enroll after opting out, you may reply START or YES, or contact us using the information below.
If you need help regarding our SMS programs, reply HELP, INFO, or SUPPORT to any SMS you receive from us. You will receive a message with our contact details. You may also contact us directly:
SMS services are supported by most major U.S. wireless carriers. Availability may vary by carrier and location. We are not responsible for delays or failures in message delivery caused by your carrier or by technical issues outside our reasonable control.
You agree to provide accurate and up-to-date mobile contact information and to notify us if your number changes or is reassigned. If you stop using a mobile number that is enrolled in our SMS program, you should opt out for that number.
We respect your privacy. We use your mobile number and related information to provide services, support, and communications as described in these Terms. For more details on how we collect, use, and protect your information, please review our Privacy Policy.
We may update these SMS Terms & Conditions from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our SMS programs after changes are posted constitutes your acceptance of the revised Terms.
If you have any questions about these Terms or our SMS programs, contact us at: